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Contact our After Sales Service

Contact our customer supports :

  • By phone :


  • By email :


Remote procedure :
One of our technicians has invited you to download our remote QuickStart software ?
Click the link below :

 Installation procedure :

• Click on download (NIDEK Team Viewer Software)
• In the window that appears, choose Save,
• In the next window, choose the Desktop, then click the "Save" button,
• Go to the desktop and double-click the icon TeamViewer_NIDEK
• Click Run in the Security Warning window,
• Wait patiently, then NIDEK TeamViewer window appears, please send us the 9-digit ID number.

For more information, please visit the website of the software vendor:
 With TeamViewer, our technician will connect to your PC and take control of your mouse and your keyboard while sharing a view of your screen.

Without movement, this method allows us to quickly solve simple breakdowns as if we shared the same office.

This software is very easy to use and does not require administrator rights.

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